Privacy Policy

Who we are

Our website address is: https://searchandfilter.com.

Search & Filter is a product for WordPress.  It is owned by a UK based limited company Code Amp LTD (formerly Designs & Code).

What personal data we collect and why we collect it

Accounts / Store Data

We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders.
Handling this data also allows us to:
– Send you important account/order/service information.
– Respond to your queries, refund requests, or complaints.
– Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
– Set up and administer your account, provide technical and/or customer support, and to verify your identity.

Additionally we may also collect the following information:
– Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
– Product pages visited and content viewed while your session is active.
– Your comments and product reviews if you choose to leave them on our website.
– Account email/password to allow you to access your account, if you have one.
– If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

We only collect your name, email address and message from our contact forms.  This is the minimum amount of data we need in order to process your query – we do not use the information submitted for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish a support request, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We also use several essential cookies to deliver our shop features, such as add to cart, checkout and Stripe Payments (payments by card).

None of these cookies will be set, unless the above features are used.

With your permission, we also store store cookies for Google Analytics, which measure how you use our site, which we use to help better improve your experience on our site.

Change your settings or alternatively use the “Privacy Settings” link in our footer.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to provide us with insights and feedback on how you use our site.

Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Who we share your data with

We will share your personal data with third parties where required by law, where it is necessary to perform our contract with you or where we have another legitimate interest in doing so.  We share your data only to perform essential actions such as:

When you purchase a product, and use a Payment Provider, we will share your data with those companies:

PayPal – We only send your email address with the checkout process, which you can change when choosing to pay with PayPal.  See their Privacy Policy.

Stripe – We send your Name and Email address to Stripe for processing your card payments.  The card payments form is actually served directly from Stripe (embedded), so we never capture your card details.  See their Privacy Policy.

MailChimp – We send your name, email and purchase details (only which product, value of purchase and date) for our own analytics – we won’t use this data for marketing purposes unless you opt-in at checkout.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website , we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, have left comments, have purchased anything or opened a support ticket, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as accounting).

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact Data Protection Officer

If you have any questions about this Data Protection Policy, please contact Data Protection Officer at Code Amp Ltd by emailing to data@searchandfilter.com

Additional information

How we protect your data

We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.

What data breach procedures we have in place

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

What automated decision making and/or profiling we do with user data

Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention.

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you.

Changes to this Data Protection Policy

We reserve the right to update this Data Protection Policy at any time. We may also notify you in other ways from time to time about the processing of your personal information.