Checking for conflicts

One of the first steps when troubleshooting is checking for conflicts with plugins and themes.

The WordPress ecosystem is vast, and there is no reliable way to ensure that a specific plugin will work well with another, or a specific theme.

By using the WordPress APIs and coding standards, we can improve compatibility, but its not a guarantee.

Download the Health Check Plugin

WordPress comes with the a site health check built in since version 5.2, however the official site health check plugin comes with additional tools.

The troubleshooting tools allow us to disable plugins and themes temporarily without affecting visitors to your site.

You can download it from the official repo here.

Enable Troubleshooting mode

Once installed, you can head to Tools -> Site Health -> Troubleshooting

Then press the Enable Troubleshooting Mode button.

Enable the Search & Filter plugins

Once troubleshooting mode is enabled, you’ll notice that everything is disabled, including plugins and theme.

This won’t affect visitors to your site, this is only visible to you while you are logged in to your account.

Re-enable our plugins and any other other plugins our plugin needs (like post types and taxonomy related plugins)

Testing the issue again

Now we’ve ruled out other plugins and themes as a potential conflict, we can retest to see if the problem still exists.

Possible outcomes:

• If the issue is still there, then there could be a bug, please open a support ticket for us to investigate.
• If the issue has gone, then we can find the source of the issue be re-enabling plugins and themes one by one, until we see the issue re-occur. Once you know which plugin or theme it is, let us know so we can also investigate.